Privacy Policy

Last updated: March 2026

At NuVending Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. We want you to feel confident that your data is handled responsibly.

1. Information We Collect

We may collect the following types of information:

  • Contact information you provide through our contact form, including your name, email address, phone number, and business details.
  • Usage data such as pages visited, time spent on our site, browser type, and device information, collected automatically when you browse our website.
  • Chatbot conversation data when you interact with our AI-powered chatbot assistant on the site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions.
  • Provide free site assessments and consultations about our smart cooler programs.
  • Improve our website, services, and customer experience.
  • Send you updates about our services, but only with your consent.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website and business, including:

  • Cloudflare for website hosting and security.
  • Resend for email delivery when you submit a contact form.
  • Anthropic for processing chatbot conversations through their AI technology.

These providers only access your data as needed to perform their services and are required to protect it.

4. Cookies & Tracking

Our website uses only essential cookies needed for basic site functionality. When active, we use Google Analytics to understand how visitors use our site, which collects anonymized usage data. You can opt out of Google Analytics by using browser extensions or adjusting your browser settings.

5. Data Security

We take reasonable measures to protect your personal information, including SSL encryption for all data transmitted through our website. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data.

To exercise any of these rights, please contact us at info@nuvendingsolutions.com.

7. Chatbot Data

Our website features an AI-powered chatbot to help answer your questions about our smart cooler programs. Conversations with the chatbot may be processed by artificial intelligence to provide you with relevant assistance. Chatbot conversations are not stored permanently and are not used for marketing purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

NuVending Solutions
Sacramento, California
info@nuvendingsolutions.com